Hebei Zhuoting Technology Co., Ltd. Privacy Policy
Effective date: [2025.08.28]
Hebei Zhuoting Technology Co., Ltd. (hereinafter referred to as “we”) knows the importance of personal information to you. We will strictly abide by laws and regulations, take corresponding security measures, and strive to protect your personal information. Safe and controllable.This Privacy Policy (hereinafter referred to as the “Terms”) is designed to help you fully understand how we collect, use, share, store and protect your personal information and how you can manage your personal information when you conduct business with us, use our services, or browse our website.Before you start interacting with us, please be sure to read and understand these terms carefully. In particular, you should focus on reading our terms marked in bold /bold underline to ensure that you fully understand and agree before proceeding with relevant operations.
Update of Privacy Policy
We may update this privacy Policy in accordance with business developments, changes in laws and regulations, or other reasons.The updated privacy policy will be published on our website and notified to you in an appropriate manner (such as pop-up prompts, sending emails, etc., the specific notification method will be determined according to the actual situation).Please check this Privacy Policy regularly to understand the changes in our personal information processing policy.If you continue to use our services after the privacy policy is updated, it will be deemed that you agree to be bound by the updated terms.
Scope of application
These terms apply to the personal information processing scenarios between you and Hebei Zhuoting Technology Co., Ltd. due to the consulting, procurement, after-sales and other business transactions of cable products, as well as your use of our company’s website, mobile applications (if any) and other service platforms.These terms do not apply to the services provided to you by other third parties through our services or platforms. For such third-party services, the rules for the collection and use of personal information that they independently explain to you shall apply.
Information collection and use
(1) Information collection
Information you voluntarily provide: When you establish business contacts with us, such as consulting cable product information, requesting quotations, placing orders to purchase products, or seeking after-sales service, you may need to provide us with some personal information, including but not limited to your name, company name, contact information (such as telephone number, e-mail address), mailing address, and other information related to business needs (such as specifications, quantities, application scenarios, etc. of purchased products).If you are cooperating with us on behalf of a company, we may also collect relevant information about the company, such as business license information, company size, industry type, etc.
Information we collect automatically: When you use our website or related services, we may automatically collect some technical information to improve the quality of service and user experience.For example：
Log information: Our server will automatically record your visit information, including the date and time you visited our website, the pages you browsed, your IP address, the type and version of the browser you use, the operating system, etc.This information helps us analyze the use of the website and optimize the performance of the website and the content of the service.
Cookies and similar technical information: In order to better understand your preferences and provide you with personalized services, we may use cookies, pixel tags, ETags and other similar technologies.Through these technologies, we can remember your login status, product information in the shopping cart, etc., making it more convenient for you to visit our website.You can manage or reject cookies through your browser settings according to your preferences, but please note that this may affect your experience with certain website features.
(2) Use of information
We collect and use your personal information mainly for the following purposes：
Provide products and services: use the information you provide to accurately provide you with cable product consultation answers, quotation services, order processing, product delivery and after-sales support services to ensure that you can successfully complete the business needs related to cable products.
Business operation and management: analyze business data, understand customer needs and market trends, in order to optimize our product development, production planning, sales strategy and customer service processes, and improve our business operation efficiency and service quality.
Customer communication and maintenance: Through the contact information you provide, we will maintain communication with you and send you product information, promotional activity notifications, service updates and other related information to maintain a good customer relationship.However, if you make it clear that you do not want to receive such information, we will respect your choice and stop sending you relevant marketing information.
Security: Verify your identity, prevent fraud, theft and other security risks, protect the legitimate rights and interests of you and our company, and ensure the safe conduct of business activities.
Legal compliance: When required by law, use your personal information to comply with applicable laws and regulations, and respond to legal requirements from judicial or government departments.
Information storage
Storage location: We will store your personal information collected in the territory of the People’s Republic of China.If it is necessary to transfer your personal information overseas for processing due to business needs, we will obtain your express consent in advance in accordance with the requirements of relevant laws and regulations, and ensure that adequate measures are taken to ensure the security of your personal information so that it can be protected at the same level as domestic during cross-border transmission.
Storage period: We will retain your personal information for the shortest time necessary to achieve the purposes described in these terms, unless a longer retention period is required or allowed by law.When your personal information is no longer used to achieve the purpose for which it was collected, and there is no legal requirement to continue to retain it, we will delete or anonymous it.For example, after you complete the order transaction and the relevant after-sales service is over, we will retain the necessary information related to the transaction for a certain period of time in accordance with the requirements of financial and tax regulations, and then delete other information that is no longer needed.
Information sharing
Third-party service providers: In order to provide you with more comprehensive and high-quality services, we may share your personal information with some third-party service providers.These third parties include, but are not limited to, logistics and distribution companies (to arrange product delivery), payment institutions (to process payment transactions), data analysis companies (to assist us in analyzing business data and user behavior), technical support service providers (to help maintain our website and service platform), etc.We will only share the necessary personal information and sign strict confidentiality agreements with these third parties, requiring them to process your personal information in accordance with our instructions and the requirements of applicable laws, and shall not use your personal information for any other purpose.
Legal requirements: We may share your personal information when required by law or to protect the legitimate rights and interests of us or third parties.For example, when we receive a court subpoena, an investigation request from a government agency, or other legal process request, we may need to disclose your personal information to the relevant judicial or administrative authorities.
Business transfer: In the event of a company merger, acquisition, asset sale or other similar business transaction, we may transfer your personal information to relevant parties as part of the transaction.In this case, we will require the new owner or transferee to continue to comply with the provisions of this privacy Policy and protect the security of your personal information.If the new owner or transferee uses your personal information in a significantly different way from the provisions of these terms, we will require it to notify you in advance and obtain your consent (if required by law).
V. User rights
Right of access: You have the right to access the personal information you provide to us at any time to understand our processing of your personal information.You can make a request for access to personal information by contacting our customer service team (see the end of this clause for contact information), and we will respond and provide relevant information within a reasonable time after receiving the request.
Right to correction: If you find that the personal information we hold about you is inaccurate or incomplete, you have the right to ask us to make corrections.You can inform us of the content of the information that needs to be corrected and the relevant basis through the customer service channels, and we will update your personal information in time after verification.
Right to erasure: In accordance with laws and regulations, you have the right to ask us to delete your personal information.For example, when our processing of your personal information violates laws and regulations, exceeds the time limit necessary for the purpose of collection, or you withdraw your consent to our use of your personal information, etc., you can submit a deletion request to us.After receiving the request, we will delete your personal information as soon as possible in accordance with legal requirements and actual conditions, but in some cases, we may need to retain part of the information in accordance with legal regulations or business needs.
Right to withdraw consent: If our use of your personal information is based on your consent, you have the right to withdraw your consent at any time.After withdrawing our consent, we will no longer continue to process your personal information based on that consent, but it will not affect the legal processing we have carried out before you withdraw your consent.You can clearly express your willingness to withdraw your consent by contacting us.
Right to complain: If you have any questions, comments or complaints about our handling of personal information, you can contact us at any time.We will take your feedback seriously, investigate and process it within a reasonable time, and feedback the processing results to you in a timely manner.
Data security
Technical measures: We use industry-standard security technical measures to protect your personal information from unauthorized access, disclosure, tampering or destruction.These technical measures include, but are not limited to, data encryption, access control, firewall settings, security vulnerability detection and repair, etc.For example, we encrypt your sensitive information (such as ID number, bank account number, etc., if collected) during storage and transmission to ensure the confidentiality of the information.
Management measures: We have established a strict data management process and security management system, conducted data security training for employees, clarified the responsibilities and authority of employees in the process of processing personal information, and required employees to strictly abide by confidentiality obligations.At the same time, we regularly evaluate and audit the data security status to identify and resolve potential data security issues in a timely manner.
Although we have taken the above-mentioned technical and management measures to protect the security of your personal information, please understand that due to technical limitations and possible malicious attacks, the network environment is not absolutely safe, and we cannot guarantee that your personal information will never be compromised.In the event of a personal information security incident, we will immediately initiate an emergency plan, take reasonable measures to deal with it, reduce the impact of the security incident, and promptly inform you of the relevant situation in accordance with the requirements of laws and regulations.
Protection of minors
Our services are mainly aimed at adults.If we find that we have collected the personal information of a minor without the consent of a verifiable parent or legal guardian, we will delete the relevant information as soon as possible.If you believe that we may have inadvertently collected personal information from minors, please contact us through the contact information in this clause and we will take measures to verify and process it.